Do you remember the first time you disappointed someone you really cared about? The sadness that crossed their face like a lunar eclipse of the sun. The slight drop of the head. The quiet sigh of resignation. At its best, disappointment crushes hearts and crumbles hope. At worst, it destroys lives. This week, we’ll discover how disappointment sent Cruella d’Vil on her murderous puppy hunt … and how we can protect ourselves from a similar fate.